WTCentral

Insurance Conditions for Trading Account Losses up to 250,000 EUR

Coverage Scope:

This insurance policy covers losses up to a maximum of 250,000 EUR for the trading account of the client, provided the losses are a direct result of the company’s actions.
Company actions include, but are not limited to, system malfunctions, erroneous trade executions, and unauthorized transactions executed by the company.

The insurance policy covers company bankruptcy cases limited to 250,000 EUR. If the customer has several individual accounts under their name, each account is eligible for the compensation according to the policy.

Exclusions:

Losses incurred as a result of trades opened by the client independently are not covered under this insurance policy.
Any loss arising from market conditions, personal trading decisions, or any other activity initiated by the client will not be covered.

Shared Costs for Margin Loans:

In cases where the company provides the client with a margin loan, the insurance expenses will be shared equally between the company and the client.
The distribution of insurance costs will be divided on a 50/50 basis, where both parties are responsible for covering half of the total insurance premium.
The insurance cost is to be clarified with the Financial Services of the Brokerage Firm.

Claim Process:

To file a claim, the client must provide detailed documentation of the loss, including evidence of the company’s actions leading to the loss.
Claims must be submitted within 30 days of the loss occurrence. The company reserves the right to investigate the circumstances surrounding the claim.

Payout Conditions:

Upon approval of the claim, the company will compensate the client for the documented loss up to the maximum coverage limit of 250,000 EUR.
Compensation will be processed within 60 days of claim approval.

Policy Termination:

This insurance policy may be terminated by either party with a 30-day written notice.
In the event of policy termination, coverage will remain in effect for any losses incurred prior to the termination date, provided they are reported within the specified claim period.